Returns & Refunds Policy
At Rochas Paint & Building Supplies, we want you to be completely satisfied with your purchase. If you’re not happy with a product, we accept returns within 7 days of delivery under the following conditions:
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The item must be unused, in original packaging, and in resalable condition.
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Paint and materials that have been opened or custom mixed cannot be returned unless defective.
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Refunds will be processed within 7 business days after inspection.
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Customers are responsible for return shipping costs unless the product is defective or incorrect.
To initiate a return, please contact us at [support@rochas.co.za] with your order number and reason for return.